Luggage

Luggage storage and delivery in Osaka

The counters in Osaka on the government's hands-free travel list that are not marked closed: where to leave a bag, or send it to a hotel or the airport. Each shows the date its details were last updated. Some go back years, so check with the counter before you go.

Details updated since 2023

Hankyu Tourist Center Osaka-Umeda

阪急ツーリストセンター大阪・梅田

Storage · Same-day delivery

Same-day delivery: Osaka City and Kyoto City, order by 10:30

Daily 08:00–17:00

Languages: English, Chinese (Simplified), Chinese (Traditional), Korean

Umeda Station 143 m

Same-day Delivery Service Counter HELP!(Shinsaibashi Daimaru)

当日宅配カウンターHELP!大丸心斎橋店

Same-day delivery

Same-day delivery: Hotels in Osaka City, order by 19:00

Daily 10:00–19:00 · Open on the days Daimaru Shinsaibashi is open

Languages: English

Shinsaibashi Station (South Gate) Directly Connected Through Underground Walkway (B2) · Shinsaibashi Station 190 m

Airporter n・e・s・t Namba Counter

Airporter n・e・s・t なんばカウンター

Storage · Same-day delivery

Same-day delivery: Kansai Airport, order by 12:00

Daily 09:00–21:00

Languages: English, Korean

In front of Nankai Namba Station Central 2F Ticket Gate (2F) · Namba Station 296 m

Shinosaka Sta. Higashiguchi Counter

新大阪駅東口カウンター

Storage · Delivery in Japan

Daily 08:00–21:00

Languages: English

Shinosaka Sta. Higashiguch gate 3 minutes on foot (1F) · Shin-Osaka Station 536 m

SUPERHOTEL Osaka Natural Hot Spring Hands-Free Counter

スーパーホテル大阪天然温泉 手ぶら観光カウンタ―

Storage · Delivery in Japan

Daily 07:00–24:00

Languages: English

大阪メトロ 中央線 千日前線 「阿波座駅」徒歩5分 (15F) · Awaza Station 474 m

Details last updated before 2023

VIP LOUNGE OSAKA

大阪VIPラウンジ

Storage

Daily 09:00–20:00 · Closed 11:00–13:00

Languages: English, Chinese (Simplified), Chinese (Traditional), Korean

10 minutes on foot from JR Osaka station (1F) · Nishi-Umeda Station 353 m

VIP VILLA NAMBA

VIPヴィラなんば

Storage

Daily 09:00–20:00 · Closed 11:00–13:00

Languages: English, Chinese (Simplified), Chinese (Traditional), Korean

3 minutes on foot from Midosuji line Namba station 7 exit (1F) · Osaka Namba Station 97 m

Kimonorentaruwargo Osakashinsaibashiten

きものレンタルwargo 大阪心斎橋店

Storage

Daily 11:00–19:00

Languages: English

Shinsaibashi Station 219 m

NanbaNipponbashi Hands Free Center

難波日本橋手荷物預かりセンター

Storage · Same-day delivery · Delivery in Japan

Same-day delivery: Kansai Airport Baggage Service, order by 11:00

Daily 10:00–20:00 · Closed on 1 January

Languages: English, Chinese (Simplified), Chinese (Traditional), Korean, Thai

Nipponbashi Station 30 seconds (5F) · Nippombashi Station 30 m

Crosta Osaka

Crosta大阪

Storage · Same-day delivery · Delivery in Japan

Same-day delivery: Between JR Osaka Station (Crosta Osaka) and hotels in Osaka City, or from JR Osaka Station to Kansai Airport, order by 12:00

Daily 08:00–20:00

Languages: English, Chinese (Simplified), Chinese (Traditional), Korean

JR Osaka station 1F (1F) · Osaka Station 111 m

Hotel New Hankyu Osaka Front Counter

大阪新阪急ホテル フロントカウンター

Delivery in Japan

Daily 24 hours

Languages: English

Osaka-Umeda Station 54 m

Cross Hotel Osaka Front Counter

クロスホテル大阪 フロント カウンター

Delivery in Japan

Daily 24 hours

Languages: English

Namba Station 300 m

rakuraku baggage storage

ラクラク バゲッジストレージ

Storage · Same-day delivery

Same-day delivery: Hotels in the city, order by 12:00

Daily 10:00–20:00

Languages: English

namba station 1 minutes onn foot (5F) · Namba Station 133 m

OSAKA CABINET

OSAKA CABINET

Storage

Daily 10:00–20:00

Languages: English, Korean

地下鉄日本橋駅徒歩二分 · Nippombashi Station 30 m

Kimono rental wargo osaka daimaru shinsaibashi

きものレンタルwargo 大阪大丸心斎橋店

Storage

Daily 10:30–19:30

Languages: English

Shinsaibashi Station 278 m

Cabi Net (Shinsaibashi)

キャビNET心斎橋店

Storage

Daily 24 hours · 24 hours, every day of the year

Languages: English

心斎橋駅7番出口より南へ徒歩1分 (1F) · Yotsubashi Station 190 m

IMPERIAL HOTEL, OSAKA Bell Captain Desk

帝国ホテル大阪 ベルキャプテンデスク

Delivery in Japan

Daily 24 hours · Hotel guests' luggage only

Languages: English

Sakuranomiya Station 435 m

CORONAHOTE

大阪コロナホテル

Storage

Daily 24 hours

Languages: English, Chinese (Simplified), Chinese (Traditional), Korean

JR Shinoosaka Station 2 minutes on foot · Higashi-Yodogawa Station 431 m

Crosta Shin-Osaka

Crosta新大阪

Storage · Same-day delivery · Delivery in Japan

Same-day delivery: From a hotel in Osaka City to Crosta Shin-Osaka, order by 10:00

Daily 09:00–20:00

Languages: English, Chinese (Simplified), Chinese (Traditional), Korean

JR Shin-Osaka station 1F · Sozenji Station 309 m

BR (Baggage Storage& Refreshment Space)

B・R

Storage

Daily 08:00–20:00

Languages: English

4-minute walk from Nipponbashi station from Dotonbori (B1) · Kintetsu Nippombashi Station 263 m

nest BAGGAGE SERVICE NANBA STORE

nest難波店

Storage · Delivery in Japan

Daily 10:00–18:00

Languages: English, Chinese (Simplified), Chinese (Traditional), Korean

Directly connected to Nankai Namba Station (2F) · Namba Station 173 m

Nippombashi Information Center

日本橋総合案内所

Storage · Overseas shipping

Daily 11:00–18:00

Languages: English, Chinese (Simplified), Chinese (Traditional)

Ebisucho Station 392 m

Daikokuya Locker storage service

大黒屋ロッカー一時預かりサービス

Storage

Daily 08:00–20:00 · Closed on the second and fourth Sunday, and 30 December to 3 January

Languages: English

JR Shin-Imamiya Station Shinsekai exit One minute walk · Dobutsuen-mae Station 54 m

Coin lockers in Metro stations

The station maps of 107 of Osaka Metro's 134 station codes mark coin lockers. Each station page links its map, which shows where they are; sizes and prices are not listed.

Nanko Port Town Line

Cosmosquare · Suminoekoen

Taking it on the train

Osaka Metro

Up to two pieces free, each no more than 2.5 m for length, width and height added together, no side over 2 m, and 30 kg at most. An umbrella, a handbag or a shoulder bag does not count towards the two. A bicycle or a kick scooter only folded or taken apart in its own bag.

Shinkansen (Tokaido and Sanyo lines)

Up to 160 cm (length, width and height added together): the racks, or the luggage area at the end of the car, no booking. Over 160 cm and under 250 cm counts as oversized: book a seat with an oversized-baggage area when you buy the ticket. It costs nothing extra, but bringing one on without the booking costs 1,000 yen. Over 250 cm cannot go on the train. Prams, musical instruments, sports gear and wheelchairs need no booking at any size.

From Osaka Metro's station pages (構内設備・施設), read 2026-09-30.

From the operators' own pages, read 2026-09-30.

Source: 国土交通省「オープンデータ(手ぶら観光カウンター情報)」 (2026-08-20), edited by DealOsaka: Osaka City only, counters marked closed and two with no opening days left out. 公共データ利用規約(第1.0版). Distances are in a straight line.

Sources and methods